Airlines and airports are investing to deliver secure and easy travel for passengers, with biometric technology a key priority. This is according to research released by SITA.
The SITA 2018 Air Transport IT Insights show how biometrics are being incorporated into the evolution of self-service at the world’s airports. Over the next three years, 77 per cent of airports and 71 per cent airlines are planning major programs or R&D in biometric ID management.
Barbara Dalibard, CEO, SITA, said, “Secure and seamless travel is a must for the air transport industry. It is encouraging to see that both airlines and airports are investing in biometric technology to deliver a secure, paperless way to identify passengers across multiple steps of the journey. We have already seen great success where we have implemented it at airports across the world.
“As the research shows, integration causes challenges and the variety of legislative demands can be daunting for airlines and airports. To deliver a seamless passenger experience, we must all collaborate – airlines, airports, governments and industry suppliers – and use technology to automate, and even eliminate, tedious processes. We achieve the best results when we work together, this has been most apparent when we incorporate secure biometrics into the passenger journey.”
SITA’s research shows that the industry faces some challenges for the full adoption of biometrics for passenger identity checks. More than one third of airlines cite integrating the tools and technologies at airports, and a lack of standards for processes and technologies for integrating checks, as the major challenges. For airports, the situation is similar, though 39 per cent of them say meeting government and legislative requirements is also a major challenge.
Airlines and airports are also considering new technologies for passenger identity management. One example is blockchain; 40 per cent of airlines and 36 per cent of airports believe the main benefit that blockchain can provide is to streamline this process, for example by reducing the need for multiple ID checks.
Overall, investment in technology is rising. SITA’s research shows investment by airlines over the past two years has been stable but future predictions for both operating and capital spend are very strong in 2018 with a forecast of 3.67 per cent IT spend as a per cent of revenue. Airport spend will be strong too, with a forecast of 5.69 per cent of revenue for this year.
Airlines are also investing in new technologies which offer them strategic and operational benefits. Artificial intelligence (AI) is seen as beneficial across a range of airline operations with 84 per cent of airlines planning to have major or R&D programs in place by 2021. This is up from 52 per cent in last year’s survey. Airports too are investing in AI with 61 per cent planning a major program or R&D over the next three years, up from up from just 34 per cent in 2017.
While both airlines and airports are investing in AI, their uses are different. Airlines are looking at the potential of using AI for virtual agents and chatbots with 85 per cent planning to use it here by 2021. Some 79 per cent of airports are currently using, or planning to use, AI for predictive analysis to improve operational efficiency.
Dalibard added, “It is clear that the will of the industry is to change the way we travel by improving efficiency and making the passenger journey as secure and seamless as possible. This requires a concerted and aligned drive, true collaboration, and SITA is fully committed to this.”
SITA’s Air Transport IT Insights are well established as the global benchmark research for the air transport industry. Over 180 senior IT executives at the top airlines and airports, representing 39% of global airport and 27 per cent of global airline passenger traffic took part in the 2018 research. The 2018 results once again provide a clear insight on the air transport industry’s IT strategic thinking and developments.
The Brazilian aerospace company, Embraer, signed a Memorandum of Understanding (MoU) with AICAT (Austrian Industrial Cooperation & Aviation Technology) to…
Qatar’s Hamad International Airport (DOH) announced that it has reclaimed the title of the "World’s Best Airport" at the prestigious…
Israel Aerospace Industries (IAI) joined the Sharp Technics K (STK) and Incheon International Airport Corporation for a ceremony heralding the…
Curtiss-Wright Defense Solutions division has forged a strategic alliance and reseller agreement with Rancher Government Solutions (RGS), a provider of…
Saudia, the national airline of Saudi Arabia, has experienced a significant surge in brand value, as indicated by the latest…
The ongoing eruption of Mount Ruang in the Siau Islands regency, North Sulawesi, Indonesia has caused significant disruptions to air…
Scoot, the low-cost arm of Singapore Airlines, recently received the first Embraer E190-E2 aircraft at Changi Airport. "We are excited…
The first of two Fincantieri-built PPA (Pattugliatore Polivalente d'Altura - offshore multi-purpose patrol vessel) for the Indonesian Navy is expected…
Thailand’s DTI (Defence Technology Institute) and the Royal Thai Army recently conducted a successful test of the DTI-STD-003 bridge layer…
Eve Air Mobility has signed a letter of intent with AirX, Japan’s largest public helicopter air charter service, for up…
L3Harris Technologies has received a US$256 million order from the U.S. Army for continued production of the Enhanced Night Vision…
The Missile Defense Agency has selected Lockheed Martin to deliver the nation's new homeland missile defense capability, the Next Generation…
Collins Aerospace will introduce two major upgrades to the Ascentia software platform. Ascentia is a software solution for aircraft reliability management that…
Pratt & Whitney Canada's PT6A engine recently surpassed 25 million flight hours and 40 years of powering the Cessna Caravan…
The US Army deployed its Mid-Range Capability (MRC) missile system to Northern Luzon, Philippines for the first time. This deployment…
Milrem Robotics has secured a contract to deliver an undisclosed quantity of THeMIS UGVs (Unmanned Ground Vehicles) to the Japanese…
CMA CGM Air Cargo is set to expand its service by launching a transpacific route connecting Asia to North America…
Eve Air Mobility (Eve) has designated Korea Aerospace Industries Ltd. (KAI) as the supplier for the pylons of its electric…
Emirates SkyCargo, the cargo arm of one of the two flag carriers of the United Arab Emirates (UAE), has established…
Israel Aerospace Industries (IAI) has secured a contract to supply a Multi-Sensor Multi-Mission Radar (MS-MMR) system for the air defence…
The first Embraer E190F, a jet converted from passenger transport to freighter (E-Freighter), successfully concluded its inaugural flight in São…
The Government of Greece officially announced its plans to purchase 35 UH-60M Black Hawk helicopters from Sikorsky, a Lockheed Martin…
Cathay Cargo resumed its Ho Chi Minh City freighter service on April 4, 2024, after a four-year hiatus due to…
Skykraft has secured approval from the International Telecommunications Union (ITU) for its spectrum filing for a constellation of 2976 satellites.…
The U.S. Navy, in partnership with Lockheed Martin, has successfully conducted a historic Long-Range Anti-Ship Missile (LRASM) flight test with…
The U.S. Air Force has awarded Boeing a contract worth up to $559 million over five years to operate, maintain…
Israel Weapon Industries (IWI) introduced the ARBEL, hailed as the world’s first computerized small arms system, on Thursday (Apr. 4).…
Hong Kong’s Government Flying Service (GFS) has integrated the H175 helicopter flight simulator developed by Indra into their training regimen.…
After a hiatus of over 30 years, Air Canada is set to return to Singapore's Changi International Airport with the…
FLY91, India's youngest regional airline, announced a partnership with IBS Software on Wednesday (Apr. 3). Aiming to enhance its commercial…
Headquartered in Singapore with reporters spread across all major regions, GBP Aerospace & Defence is a leading media house that publishes three publications that serve the aerospace and defence sector - Asian Defence Technology, Asian Airlines & Aerospace and Daily News. Known industry-wide for quality journalism, GBP Aerospace & Defence is present at more international tradeshows and exhibitions than any other competing publication in the region.
For over three decades, our award-winning team of reporters has been producing top-notch content to help readers stay abreast of the latest developements in the field of commercial aviation, MRO, defence, and Space.
Copyright 2024. GBP. All Rights Reserved.
Home Defence & Security Space Commercial Aviation Maintence Repair & Overhaul Daily News Events About Us
2024 GBP all rights reserved.