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DHL Group Strengthens Indonesia Business

Our Bureau - : Aug 19, 2022 - : 7:30 am

DHL Group has seen its business in Indonesia strengthen in the pandemic and has further plans for growth and investment in the archipelago.

“The pandemic made clear that logistics matters more than ever. With present volatility and increasingly complex environments, customers are turning to reliable logistics partners with an international footprint, established infrastructure and broad expertise,” said Frank Appel, CEO, Deutsche Post DHL. “We have invested over EUR 140 million in Indonesia in the past 10 years to date. In Indonesia, with a talented workforce delivering innovative solutions for the market, we have a solid and resilient business poised for greater growth here.”

First established in Indonesia in 1973, Deutsche Post DHL Group operates three business divisions in Indonesia collectively offering end-to-end supply chain services.

“The pandemic saw increased demand for logistics services. At DHL Global Forwarding Indonesia, we’ve grown our workforce by 10% since 2021. Among others, our network was tapped on for the delivery of COVID-19 vaccines. We moved vaccines across 24 locations in Indonesia, handling importations via commercial and chartered flights. The vaccines had to be transported with stringent temperature control and quality assurances,” said Vincent Yong, President Director, DHL Global Forwarding Indonesia. “More recently DHL was responsible for the logistics for Indonesia’s first Formula E race. We provided multi-modal end-to-end logistics services including value-added services, such as customs clearance, physical inspection and trucking, using state-of-the-art equipment for the moves.”

Collectively, DHL Group has invested over EUR 140 million in Indonesia over the past 10 years to date. DHL Express, the Group’s’ leading express provider, has accelerated its investments in Indonesia. The company increased its workforce by 7% in 2021, and in 2022, has seen a further 13.5% growth to its employee base in 2022. DHL Express Indonesia further announced investments earmarked for in four facilities in Indonesia in the next 2 years.

Sister company, DHL Supply Chain (DSC) also previously announced plans to invest EUR 25 million for its upcoming 40,000 square meter facility in Cikarang, West Java. Due to completion in 2023, the DHL Maheswara Green Logistics facility is the company’s seventh multi-user facility in Indonesia. These large multi-user facilities are designed to support a broad range of goods from diverse industries providing flexibility to a wide range of businesses operating in Indonesia. The new facility is also purpose-built to feature sustainable solutions to reduce carbon emissions.

“Indonesia is a great case in point that with the right strategy, a motivated workforce, and a positive outlook, great results can be achieved,” said Frank Appel, CEO, Deutsche Post DHL. “Across the Group, we believe in investing in our people, because engaged and motivated employees deliver great service quality to our customers, and that, in turn, drives our business.”


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