Qatar Airways has been named as ‘Best Overall in the Middle East’ at the 2020 Airline Passenger Experience Association (APEX) Regional Passenger Choice Awards, held in Singapore on Wednesday 13 November 2019.
The award, which was received by Qatar Airways during the 2020 APEX Asia Awards Ceremony, was voted for by Qatar Airways passengers through the APEX Official Airline Ratings™ system using the world’s highest rated travel app, TripIt™.
This follows the multi award-winning airline’s success at the recent APEX Global Passenger Choice Awards in September, where it earned the title ‘2020 Five Star Global Airline’ and scooped three awards for ‘Best Seat Comfort’, ‘Best Cabin Service’ and ‘Best Food and Beverage’.
Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said, “The greatest voice and testament to our success is that of our loyal passengers, and to consistently receive the prized Passenger Choice Awards, both at a global and regional level, is a huge honour.
“We are thrilled to have yet further proof that Qatar Airways is the airline of choice for so many across the globe, and we look forward to continue to living up to our role as a ‘2020 Five Star Global Airline’ and welcoming more customers to the Qatar Airways experience.”
APEX Chief Executive Officer, Dr. Joe Leader, said: “Qatar Airways winning the 2020 Passenger Choice Award for Best Airline in the Middle East demonstrates the airline’s steadfast commitment to exceeding customer expectations in every class of service.
“This incredible accomplishment on top of Qatar Airways’ three 2020 APEX Global Passenger Choice Awards illustrates an incredible series of accolades given by verified, validated, and certified customer flights around the globe.”
The APEX Passenger Choice Awards and APEX Official Airline Ratings™ are based on passenger feedback gathered through APEX’s partnership with TripIt™ from Concur®, the world’s highest rated travel-organising app. Using a five-star scale, more than one million flights are rated by passengers across nearly 600 airlines from around the world.
Passengers rate their overall flight experience from one to five stars. On the same screen, passengers are also given the opportunity to provide anonymous ratings in five subcategories: ‘Seat Comfort’, ‘Cabin Service’, ‘Food and Beverage’, ‘Entertainment’ and ‘Wi-Fi’. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds. The Passenger Choice Awards are independently certified by a professional external company hired by APEX.
In addition its success in the recent APEX global and regional awards, Qatar Airways was named ‘World’s Best Airline’ in the 2019 World Airline Awards, managed by Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’ and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. It is the only airline to have been awarded the coveted ‘Skytrax Airline of the Year’ title, which is recognised as the pinnacle of excellence in the airline industry, five times.
The UK Ministry of Defence (MoD) ordered six Airbus H145 helicopters as part of its efforts to update its rotary…
The Brazilian aerospace company, Embraer, signed a Memorandum of Understanding (MoU) with AICAT (Austrian Industrial Cooperation & Aviation Technology) to…
Qatar’s Hamad International Airport (DOH) announced that it has reclaimed the title of the "World’s Best Airport" at the prestigious…
Israel Aerospace Industries (IAI) joined the Sharp Technics K (STK) and Incheon International Airport Corporation for a ceremony heralding the…
Curtiss-Wright Defense Solutions division has forged a strategic alliance and reseller agreement with Rancher Government Solutions (RGS), a provider of…
Saudia, the national airline of Saudi Arabia, has experienced a significant surge in brand value, as indicated by the latest…
The ongoing eruption of Mount Ruang in the Siau Islands regency, North Sulawesi, Indonesia has caused significant disruptions to air…
Scoot, the low-cost arm of Singapore Airlines, recently received the first Embraer E190-E2 aircraft at Changi Airport. "We are excited…
The first of two Fincantieri-built PPA (Pattugliatore Polivalente d'Altura - offshore multi-purpose patrol vessel) for the Indonesian Navy is expected…
Thailand’s DTI (Defence Technology Institute) and the Royal Thai Army recently conducted a successful test of the DTI-STD-003 bridge layer…
Eve Air Mobility has signed a letter of intent with AirX, Japan’s largest public helicopter air charter service, for up…
L3Harris Technologies has received a US$256 million order from the U.S. Army for continued production of the Enhanced Night Vision…
The Missile Defense Agency has selected Lockheed Martin to deliver the nation's new homeland missile defense capability, the Next Generation…
Collins Aerospace will introduce two major upgrades to the Ascentia software platform. Ascentia is a software solution for aircraft reliability management that…
Pratt & Whitney Canada's PT6A engine recently surpassed 25 million flight hours and 40 years of powering the Cessna Caravan…
The US Army deployed its Mid-Range Capability (MRC) missile system to Northern Luzon, Philippines for the first time. This deployment…
Milrem Robotics has secured a contract to deliver an undisclosed quantity of THeMIS UGVs (Unmanned Ground Vehicles) to the Japanese…
CMA CGM Air Cargo is set to expand its service by launching a transpacific route connecting Asia to North America…
Eve Air Mobility (Eve) has designated Korea Aerospace Industries Ltd. (KAI) as the supplier for the pylons of its electric…
Emirates SkyCargo, the cargo arm of one of the two flag carriers of the United Arab Emirates (UAE), has established…
Israel Aerospace Industries (IAI) has secured a contract to supply a Multi-Sensor Multi-Mission Radar (MS-MMR) system for the air defence…
The first Embraer E190F, a jet converted from passenger transport to freighter (E-Freighter), successfully concluded its inaugural flight in São…
The Government of Greece officially announced its plans to purchase 35 UH-60M Black Hawk helicopters from Sikorsky, a Lockheed Martin…
Cathay Cargo resumed its Ho Chi Minh City freighter service on April 4, 2024, after a four-year hiatus due to…
Skykraft has secured approval from the International Telecommunications Union (ITU) for its spectrum filing for a constellation of 2976 satellites.…
The U.S. Navy, in partnership with Lockheed Martin, has successfully conducted a historic Long-Range Anti-Ship Missile (LRASM) flight test with…
The U.S. Air Force has awarded Boeing a contract worth up to $559 million over five years to operate, maintain…
Israel Weapon Industries (IWI) introduced the ARBEL, hailed as the world’s first computerized small arms system, on Thursday (Apr. 4).…
Hong Kong’s Government Flying Service (GFS) has integrated the H175 helicopter flight simulator developed by Indra into their training regimen.…
After a hiatus of over 30 years, Air Canada is set to return to Singapore's Changi International Airport with the…
Headquartered in Singapore with reporters spread across all major regions, GBP Aerospace & Defence is a leading media house that publishes three publications that serve the aerospace and defence sector - Asian Defence Technology, Asian Airlines & Aerospace and Daily News. Known industry-wide for quality journalism, GBP Aerospace & Defence is present at more international tradeshows and exhibitions than any other competing publication in the region.
For over three decades, our award-winning team of reporters has been producing top-notch content to help readers stay abreast of the latest developements in the field of commercial aviation, MRO, defence, and Space.
Copyright 2024. GBP. All Rights Reserved.
Home Defence & Security Space Commercial Aviation Maintence Repair & Overhaul Daily News Events About Us
2024 GBP all rights reserved.