Rolls-Royce has officially opened its customer support facility in Savannah, Georgia.
The new 62,000 sqft Savannah Customer Service Center is adjacent to the new Gulfstream Service Center East and is scheduled to be fully operational by the end of this year. It will house an on-site customer support office, an on-wing services repair facility, a powerplant completion center, and a warehouse, all under one roof.
The new services center has been named the Rolls-Royce Raines Building, in honor of local aviation pioneer Hazel Jane Raines.
Rolls-Royce currently produces the BR710 and BR725 engines for Gulfstream’s G550 and G650 and develops the Pearl 700 to power the G700. Overall, Rolls-Royce supports more than 2,100 Gulfstream business jets worldwide. Many of those aircraft are covered by CorporateCare and CorporateCare Enhanced; about 70% of new delivery Rolls-Royce powered aircraft are enrolled in the program.
“This brand-new customer support facility is a strategic investment, which takes our longstanding partnership with Gulfstream to the next level and will help us deliver market-leading services to our Business Aviation customers in North America,” said Andy Robinson, SVP Customers & Services – Business Aviation, Rolls-Royce.
“The first of its kind within the Rolls-Royce network, this facility serves as a strategic complement to our two Gulfstream Savannah Service Centers, providing extensive engine capabilities where they’ll have the greatest impact: at our company and manufacturing headquarters,” said Mark Burns, President, Gulfstream.
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