Thai Airways has selected Collins Aerospace to deploy its flight operations and maintenance exchanger (FOMAX) system to its growing A321neo fleet. FOMAX delivers real-time data to pilots, maintenance departments and back offices, improving situational awareness, predictive maintenance and fleet efficiency. It is part of Collins’ GlobalConnect managed services programme. Collins is providing GlobalConnect services on each of Thai Airways 32 A321neo aircraft, which are all to be delivered by 2028. The airline’s first A321neo entered service January 2025 on a flight from Bangkok to Singapore.
“The deployment of advanced aircraft connectivity and real-time data exchange capabilities represents a key milestone in Thai Airways’ digital transformation strategy,” said Captain Kittivaj Mongkonpruthangkoon, Head of Lean Operation and Fuel Efficiency at Thai Airways. “These capabilities enhance our aircraft connectivity framework, supporting operational efficiency, safety oversight, predictive maintenance, and reliability on every journey.”
The service also includes ACARS over IP (AoIP) technology, enabling secure and reliable transmission of critical aircraft data to be sent through modern communications networks with enhanced speed, capacity and reliability.
“Airlines require actionable insights delivered in real time to make smarter, faster decisions,” said Nicole White, vice president and general manager of Connected Aviation at Collins Aerospace. “The FOMAX and AoIP capabilities of our GlobalConnect solution provide Thai Airways with a powerful advantage: the ability to seamlessly connect aircraft to ground systems, precisely monitor performance, and reduce operational costs by streamlining fleet-wide data flows.”
Nearly 1,500 aircraft are equipped with FOMAX globally, and the system enables automatic downloads of quick access recorder data after each landing, providing flight safety and operational information that airlines can use to monitor aircraft health and performance.
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