AFI KLM E&M and Virgin Atlantic have signed a support services agreement for the airline’s new fleet of twelve A350-1000 aircraft, the first unit of which will be delivered this summer. The flight-hour support contract covers repairs, access to a pool of spare parts and the provision of a Main Base Kit in London.
The operator already has contracted with AFI KLM E&M for component support services for its current fleet of Boeing 787, 747 and Airbus A330/A340 aircraft.
“We’re delighted to be strengthening our relationship with AFI KLM E&M, whose expertise and flexible services have been an asset to us for the past 20 years,” said Phil Wardlaw, Vice President Engineer & Maintenance at Virgin Atlantic. “Moreover, we know that AFI KLM E&M already has proven experience in providing support services for this new product – an added plus that helped seal our decision.”
“We’re very satisfied to observe that more and more operators of Airbus A350 aircraft are soliciting our services,” said Fabrice Defrance, Senior Vice President Commercial at AFI KLM E&M. “With this new partnership, we’re firstly consolidating our partnership with Virgin Atlantic, and also our positioning in a fast-growing market segment.”
Virgin Atlantic carries 5.4 million customers annually, and was recently voted Britain’s only Global Five Star Airline by APEX two years running in the Official Airline Ratings. Headquartered in London, Virgin Atlantic employs over 10,000 people worldwide and operates a fleet of 46 aircraft serving 27 destinations across four continents.