Virgin Australia has introduced airline’s popular self-service technology for an enhanced ground experience at Adelaide Airport for the first time.
“Increasingly, we’re seeing guests prefer to self-manage through the airport experience and we’re pleased to deliver a seamless self-service check-in experience to Adelaide, which will create choice and flexibility for our guests,” said Virgin Australia Airlines Group Executive Rob Sharp.
The self-service technology will be introduced in two phases.
Phase One, deploys 15 new self-service kiosks enabling passengers to check-in, print boarding passes and baggage tags and is already in-service. Passengers with checked baggage can drop them off at the Bag Drop line.
Automated Self Bag Drops will be installed at the airport as part of Phase Two over the coming months, allowing passengers empowered to scan their boarding passes to drop their bags, before proceeding through security and to the departure gate
The self-service technology is already in use at Brisbane International, Coolangatta and Perth Airports.
However, traditional check-in counters continue to remain available at these airports for passengers requiring additional assistance as well as for the airline’s Business Class, Platinum and Gold Velocity members.