Scoot has been awarded the Diamond status in the APEX Health Safety powered by SimpliFlying global audit of airlines, becoming the first low-cost carrier (LCC) in the world to be accorded this highest attainable standard.
The audit was jointly conducted by the Airline Passenger Experience Association (APEX), one of the world’s largest international airline associations, and aviation strategy firm SimpliFlying. Assessing the health safety measures adopted by Scoot in response to the Covid-19 pandemic against a 58-point checklist across 10 stages of the customer journey, the review spanned check-in and other pre-departure processes, inflight measures as well as postflight.
Only airlines that reach hospital-grade standards of health and safety, scoring at least 200 points above the baseline Gold standard, are awarded the Diamond status. The standards are based on independently verified, validated, and certified airline health safety measures.
Campbell Wilson, Scoot’s CEO, said, “Scoot is committed to providing customers with the highest level of confidence when they travel. Since the start of Covid-19, we have enhanced procedures and implemented measures across the customer journey, ranging from increased cleaning and distancing, deploying contactless check-in[1] and inflight ordering, and trialling of digital pre-departure test verification tools amongst other initiatives. Scoot is proud to be the world’s first LCC to receive the highest Diamond status, and we’re heartened by this affirmation of our efforts to safeguard the health and safety of our customers and staff.”
“Scoot’s leading steps for health safety including safe distancing measures in place across the customer journey and provision of care kits demonstrate the highest level of passenger care,” APEX CEO Dr. Joe Leader stated. “For the dozens of customer-centric steps taken in the care of travellers, we are honoured to award Scoot the Diamond status of the APEX Health Safety powered by SimpliFlying.”
“Scoot has raised the bar for health and safety among LCCs by being the first LCC in the world to certify for a Diamond standard. Measures such as vaccinating all front-facing staff, adjusting its onboard services to a contactless one that can be accessed from one’s personal devices, and coming up with a 24/7 running Covid-19 risk assessment framework make the airline stand out among others,” said SimpliFlying CEO Shashank Nigam. “Taking these above and beyond measures in ensuring health safety will help Scoot bolster trust among travellers,” he added.
In an airline safety rating by Airline Ratings, an international airline safety and product rating review website, Scoot also scored a full seven stars in both safety and Covid-19 compliance. The safety rating system considers factors such as the airline’s fatality and incident records, audits from aviation governing bodies and leading associations, as well as the airline’s compliance with international Covid-19 standards.
8tree’s dentCHECK inspection tool, developed for and used within the MRO sector for dent-mapping, is now being utilized at Boeing’s…
Hensoldt UK has been chosen by Navantia UK to provide key systems for the UK Royal Fleet Auxiliary’s (RFA) three…
Embraer delivered its 1800th E-Jet aircraft with the handover of third E190-E2 to Royal Jordanian Airlines at Embraer’s facility in…
Havelsan, a Turkiye software and systems company, has attained the European Union Aviation Safety Agency (EASA) Level D certification for…
ST Engineering Marine Ltd, a subsidiary of ST Engineering, has secured a contract with the Singapore Ministry of Defence for…
Airbus Helicopters has secured a contract with Brunei's Ministry of Defence for the procurement of six H145M helicopters. “We are…
Following the official launch last March, AirAsia Cambodia flew its inaugural domestic flight today, marking a major step in the…
Global passenger demand, measured in revenue passenger kilometers (RPKs), was up 13.8% in March this year compared to the same…
Exel Composites, a Finnish composites manufacturer, announced a collaboration with French airship designer and operator Flying Whales. The partnership aims…
Pratt & Whitney Canada (P&WC) and the state-owned airline of Angola, TAAG Angola Airlines E.P., have entered a six-year agreement…
Indonesia’s Ruang volcano erupted again on Tuesday (Apr. 30), leading to the cancellation of flights and closure of airports in…
Defense Technology Institute (DTI) Thailand has delivered two prototypes of the 105mm light howitzer CS/AH2 to the Artillery Battalion, Artillery…
Airbus has announced the launch of the Pléiades Neo Next programme, aimed at bolstering its high-resolution Earth observation satellite constellation,…
Eve Air Mobility joins Japan’s Advanced Air Mobility (AAM) Public-Private Committee, as announced by the company’s press release on Tuesday…
ACIA Aero Leasing, headquartered in Dublin, Ireland, announced the successful delivery of one of two ATR 72-500 Bulk Freighters to…
One TPS-P14ME Mobile Air Surveillance Radar System from Japan was officially handed over to the Philippines Air Force (PAF). The…
Skyllence, an international air charter broker, announced the appointment of Kestutis Abarius as Head of Sales on Monday (Apr. 29).…
Qatar Airways and the United Nations High Commissioner for Refugees (UNHCR) have reaffirmed their commitment to aiding the most vulnerable…
The Philippines Coast Guard (PCG) is set to acquire an additional five Multi-Role Response Vessels (MRRVs) from Japan. These vessels…
Korean Air is set to open a new daily route connecting Seoul Incheon with Macau starting 1 July 2024, as…
Qatar Airways Cargo announced the opening of its advanced Animal Centre and the relaunching of its Next Generation Live product…
All Nippon Airways (ANA) and Air India, India's national flag carrier, have established a commercial agreement to initiate a codeshare…
Saab has completed the delivery of another GlobalEye Airborne Early Warning and Control (AEW&C) aircraft to the United Arab Emirates…
In what seems to be a continuation of Vietnam’s Defence Minister General Phan Van Giang's visit to South Korea in…
GD Helicopter Finance (GDHF), a Dublin-based helicopter leasing and finance company, has secured a contract with Airbus Helicopters and GDAT,…
Indian Low-Cost Carrier (LCC) IndiGo has announced a firm order for 30 Airbus A350-900 aircraft in what is its first…
Racer demonstrator, developed by Airbus Helicopters as part of the European Research Clean Sky 2 initiative, has completed its inaugural…
Lockheed Martin Australia has secured an AUD$500 million contract with the Australian Department of Defence to develop the country’s future…
Artemis Aerospace has announced the addition of a hub in Singapore following the launch of two similar sites in the…
ZeroAvia announced plans to offer key components from its hydrogen-electric engines to fellow innovators in the clean aviation industry on…
Headquartered in Singapore with reporters spread across all major regions, GBP Aerospace & Defence is a leading media house that publishes three publications that serve the aerospace and defence sector - Asian Defence Technology, Asian Airlines & Aerospace and Daily News. Known industry-wide for quality journalism, GBP Aerospace & Defence is present at more international tradeshows and exhibitions than any other competing publication in the region.
For over three decades, our award-winning team of reporters has been producing top-notch content to help readers stay abreast of the latest developements in the field of commercial aviation, MRO, defence, and Space.
Copyright 2024. GBP. All Rights Reserved.
Home Defence & Security Space Commercial Aviation Maintence Repair & Overhaul Daily News Events About Us
2024 GBP all rights reserved.