Page 51 - AAA JANUARY - FEBRUARY 2017 Online Magazine

FEATURE BOMBARDIER
FEATURE BOMBARDIER

Maintenance Repair Overhaul. He also said of the Geared Turbofan Engine (GTF) engine both SWISS and airBaltic, and their mandate
that customer feedback on aspects of the is “on spec”, which is quite a feat for a brand- is to see to it that the support provided is
C Series such as the bright and welcoming new engine. “The specific fuel consumption is done so in a seamless manner, without any
cabin, large windows, lots of carry-on space, in line with Bombardier’s requirements and burden to the customer,” Todd Young from
quiet, comfortable seats, spacious legroom the engine had a bit more thrust than we had Bombardier Customer Services told MRO.
have been very positive. “We are extremely asked for, which is great. In service, the engine “Feedback has been excellent so far, and
pleased with the entry-into-service process has been performing well and the reliability we are quite pleased with the teamwork
at both SWISS and airBaltic. Our Training is in line with our expectations.” Bombardier we have seen between our teams and our
team ran Pilots from both airlines through has worked hard to ensure that customer customers,” Young exclaims. The large on-site
their Pilot Initial Type Rating Course, support needs were met right from Day 1 teams comprise of Bombardier Field Service
certifying them to fly the aircraft. On top of of the C Series entering service, ensuring a Representatives, suppliers, start-up pilots,
that, we have also provided training to 54 smooth entry into service. In terms of MRO technicians and other personnel and these
SWISS and 43 airBaltic technicians, ramping support (and type-trained technicians), on-site teams coordinate with the airframer’s
our customers up on the maintenance side. As Bombardier Authorized Service Facilities in employees at its headquarters, to ensure
we expected, their pilots have a lot of praise Europe (SAMCO) will provide maintenance timely sharing of information.
for the new aircraft. They are particularly services as required. SAMCO has obtained Bombardier also invested in a carbon-
impressed with how intuitive it is to fly.” an EASA Part 145 base maintenance approval fiber wing design to take benefit of the
Pratt & Whitney’s Pure Power PW1524G for the C Series. 24 of their technicians have potential weight savings associated
engines which are the sole powerplants for successfully completed the EASA-approved with the use of Carbon Fiber Reinforced
the C Series have also been performing well. C Series B12 Maintenance Thermoplastic (CFRP) and also the improved
According to Sebastien, “The performance “We’ve also had our on-site teams at aero-smoothness of the wing surface. The
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