Page 37 - AAA APRIL - MAY 2017 Online Magazine

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AFI KLM E&M Bags Maintenance
Contract from Cebu Pacific Air
Cebu Pacific Air has contracted Air France
Industries KLM Engineering & Maintenance
(AFI KLM E&M) for provision of component
support for its Airbus A320 fleet.
CEB’s fleet of 40 Airbus A320s will
be supported by AFI KLM E&M under the
long-term contract which encompasses
full component support and solutions,
including repairs and local pool access to
FAA Diamond Awards Won by Bombardier Business Aircraft Service Centres maximize aircraft availability, for both its
Five U.S.-based Service Centres belonging Manager of Customer Experience, A320ceos and its future A320neos.
to Bombardier Business Aircraft have been Bombardier Business Aircraft. “This is our first agreement with Cebu
awarded the 2016 Aviation Maintenance Bombardier’s Service Centres have Pacific and also our first component
Technician (AMT) Diamond Award of earned consecutive Diamond Awards of support contract in the strategic
Excellence. The awards are sponsored by the Excellence for the last seven years. Philippines market,” said Gery Mortreux,
U.S. Federal Aviation Administration (FAA). A total of nine Service Centres and 17 Executive Vice President of Air France
“We value our customers’ peace of Customer Response Team mobile units are Industries.
mind, which is why we have invested operated by Bombardier Business Aircraft CEB currently has a fleet of 59
tremendously in our customer support worldwide. aircraft, comprised of four Airbus A319,
network, adding more Customer Response The centres and mobile units are all 36 Airbus A320ceo, seven Airbus A330,
Trucks in the U.S., expanding our capabilities equipped to support Bombardier Learjet, eight ATR 72-500, and four ATR 72-
and hiring close to 200 additional highly Challenger and Global business jets. 600 aircraft. The airline plans to take
skilled technicians and project managers Bombardier’s customer support delivery of 45 brand-new aircraft as part
across the network,” said Jean-Christophe networks have completed some 45,000 of its fleet renewal programme between
Gallagher, Vice President and General maintenance events to date. 2017 and 2021.
Hawker Pacific Malaysia is New Falcon ASC
Hawker Pacific’s Kuala Lumpur, Malaysia President Worldwide Customer Service.
facility has been approved by Dassault The 36,000 square-foot facility is
Aviation as an Authorized Service Center located at the Sultan Abdul Aziz Shah
(ASC) for Falcon 8X, Falcon 7X, Falcon Airport in Subang and is ISO 9001:2008
2000 EX Easy- and Falcon 900 EX EASy- certified as well as Part 145 Malaysian
series aircraft. DCAM approved.
“Strengthening our global ASC network Maintenance approvals from the FAA
is vital to Dassault Aviation’s commitment and EASA are expected by mid-year.
to provide top notch local support for all The agreement will provide an
Falcon customers, as evidenced by recent alternate maintenance option for Falcon
surveys that place the quality of Dassault customers at Hawker Pacific’s Falcon ASC
support services at the top of the industry,” in Singapore as well, in addition to the local
said Jacques Chauvet, Senior Vice support capability Malaysian operators.

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