Page 17 - AAA MARCH - APRIL 2019 Online Magazine

[ AIRPORTS ]

flight and passenger flow information – KATE
can identify where additional check-in kiosks
are required to reduce passenger queue times
at check-in. KATE uses existing SITA data
systems such as Day of Operations Business
Intelligence and FlightInfo API.

Multiple robotic kiosks can be automatically
or manually deployed simultaneously and in
formation to assist passengers, providing
airports and airlines greater flexibility in man-
aging peaks in passenger flow. The kiosks can
also communicate through a Cloud service to
ensure that the right number of kiosks are at
the right position when needed, making them
highly responsive to changes in the airport.

Real Help technology to find its way through the airport.
This robotic kiosk makes use of geo-location
KATE uses Wi-Fi to connect to vital airline
and airport systems, dispensing with the need
for cabling or other fixed attachments. “This
allows the kiosk to move around freely across
the airport terminal, using obstacle avoidance
ARTIFICIAL INTELLIGENCE (AI) AT AIRPORTS WILL technology to avoid bumping into people or
HELP IN CREATING A MUCH MORE EFFICIENT AIR things,” a SITA spokesman informs.
TRANSPORT INDUSTRY
“ONE OF THE KEY BENEFITS OF
Jay Menon SITA’S AUTONOMOUS KIOSK

Artificial intelligence (AI) is invading the Maintenance Repair and IS THAT IT CAN BE DEPLOYED
Overhaul (MRO) industry, giving the aircraft mechanic new and ANYWHERE INSIDE THE AIRPORT
formerly unheard-of capabilities. A wave of new applications, built AS WELL AS OTHER OFFSITE
around AI, is popping up across the entire aviation spectrum, from LOCATIONS SUCH AS TRAIN
self-service check-in robots to facial recognition checks at cus-
toms. STATIONS. THIS IS PARTICULARLY
RELEVANT DURING PERIODS OF
Check In Made Easy DISRUPTION – SUCH AS WEATHER
Airport IT specialist SITA Lab has developed a new solution--KATE DELAYS OR FLIGHT CANCELLATIONS
--an intelligent check-in kiosk that autonomously moves to busy or
congested areas in the airport as needed, promising to relegate – WHERE ADDITIONAL KIOSKS
check-in queues to the past. Using various data sources – including CAN BE MOVED FROM LANDSIDE

ASIAN AIRLINES & AEROSPACE March/April 2019 | 17