Pratt & Whitney Canada (P&WC) has launched a self-serve digital tool called the Services Hub, designed to guide customers through the process of selecting the right P&WC maintenance services and solutions online based on their engine and aircraft model as well as lifecycle stage.
With more than 70 different tailored aftermarket offerings to support the P&WC-powered flying population of over 66,000 engines in service, the Services Hub makes choosing engine maintenance solutions and services simple and easy.
“The Services Hub is a part of the ongoing aftermarket digital transformation at P&WC to enhance the customer experience,” said Irene Makris, vice president, Customer Service, P&WC. “With a growing portfolio of offerings that support every stage of the engine lifecycle, we continue to find ways to make finding the right maintenance solutions for customers’ engine and aircraft easy and seamless.”
The self-serve digital tool guides customers through a series of brief, simple questions identifying the aircraft and engine model, as well as the engine’s total time since entering service. Based on the information, the Services Hub will then show the most applicable maintenance solutions and services tailored to the customer’s engine and lifecycle stage.
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