Satair, an Airbus Services company, and Aegean have signed a service agreement for Satair’s Expedited Routine Ordering (ERO) solution.
ERO is one of Satair’s latest service offerings that provides an end-to-end routine replenishment service. It guarantees specific delivery lead times from order entry to delivery for material available ex-stock and is ordered before a specified daily cut-off time.
The ERO solution has been implemented at Aegean’s location in Athens, Greece, and ensures the delivery of items to Aergean’s warehouse in a guaranteed time. A scope of more than 125,000 part numbers is available within the ERO service including Airbus Proprietary parts, as well as vendor parts and standard hardware, from the preferred Satair warehouse in Hamburg.
“With ERO we offer our customers a performance commitment with increased plannability and reduced risk,” said Terry Stone, Head of Region and Commercial & Support EMEA, Satair. “We are pleased that Aegean has chosen Satair’s ERO solution and we are looking forward to contributing directly to the efficiency of Aegean’s operations and the excellent service that is providing to its passengers.”
“Indeed, the reduction on AOG orders is quite significant,” said Stefanos Mountrichas, Logistics Manager, Aegean. “Further, since the beginning of the effort we have seen a strong commitment from Satair to constantly improve the service level, currently reaching and in cases exceeding the 95% OTD target.”
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