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SITA, NEC Introduce Biometric Passenger Journey At Frankfurt Airport

Our Bureau - : Feb 10, 2023 - : 4:28 pm

As the result of collaboration between SITA, NEC, and the Frankfurt Airport (Fraport), passengers traveling through the airport can breeze through from check-in to boarding by simply scanning their faces at biometric touchpoints across the area. This solution will be rolled out and available to all interested airlines at Fraport starting in Spring 2023.

According to the SITA press release on Thursday (Feb. 9), the project provides “…a true common-use biometric platform at all Fraport terminals, open to all airlines operating at the airport. It combines the day of travel enrollment, Star Alliance Biometrics, and additional biometric hubs under the umbrella of the SITA Smart Path platform.”

The technology utilizes NEC I:Delight digital identity management platform which has been recognized as the most accurate face recognition technology by the US National Institute of Standards and Technology (NIST). This allows passengers who have opted to use the service to be identified quickly and accurately, even on the move. On the other hand, passengers who do not wish to use the solution can still do their check-in using a traditional check-in counter.

Dr. Pierre Dominique Prümm, Member of the Executive Board and Executive Director Aviation & Infrastructure, at Fraport AG, said: “Emerging from the pandemic, passengers are embracing technology to boost efficiency and place them in control of their travel. We are extremely excited to be able to transform the experience for all our passengers across all terminals and carriers with one simple, intuitive solution. We also value that SITA and NEC’s innovative technology allows our infrastructure to be truly future-proof, with the capacity to grow with us as industry demands and travel patterns shift.”

Sergio Colella, SITA President for Europe, said: “We are delighted to be working with key industry players to bring the benefits of biometric technology to passengers everywhere. With this implementation, Fraport is leading the industry in responding to shifting passenger demands for greater autonomy and convenience, while helping to maximize operational efficiencies.”

Jason Van Sice, Vice President for NEC Advanced Recognition Systems said: “We have a wealth of experience combining our technical know-how with SITA’s understanding of the air transport industry. We are proud to be upgrading Lufthansa and Fraport customers’ experience with next-generation biometric technology, and we applaud Star Alliance’s initiative to bring these benefits to its broader network.”


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