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can use these smaller aircraft to grow con- With regards to Scoot, deliveries of their aircraft start next year
nectivity and create new hubs in Malaysia and and we will plan the pilot training schedule accordingly. We
Vietnam. In other airports, not only pushing need to ensure that the maintenance requirements for Scoot’s
me online, but also creating new hubs in the aircraft are met and we also need to ensure that we have all
country. In Malaysia for example, in Subang, the support elements in place before their start of commercial
jet aircraft can now be operated, which is an operations. In India, as you know, Star Air has already introduced
opportunity to serve destinations from here the E175 into the market and we are supporting them with all
with a larger aircraft. their requirements.
Our E2 is also a very quiet aircraft, which For pilot training, we have flight training simulators in both Japan
makes it very well suited to operating from and Australia, which are serving these two important markets
city airports which have noise restrictions. The for us. As we grow Southeast Asia, it would make sense also to
E2 is 70% quieter than a 737-800 for exam- have a simulator here, so we have to evaluate the market size
ple. We also believe there are opportunities and when is the right time to setup this infrastructure. Some
for Embraer in Thailand, especially for flights customers will also go to China, where we have flight simulators
from Koh Samui, which is an important air- for pilot training.
port. India is emerging as a growing market
for us and we have Star Air which has begun One of Embraer’s other strengths is that we have a global support
operations with the E175. (Editor’s Note: network already in place. We have our bases in Brazil, USA, China,
JettWings Airways, a new Indian regional air- Singapore, Dubai and Europe. This is a major advantage for
lines, announced in June, that it would begin Embraer, when it comes to the sales of regional transport aircraft.
operations with E175s by the end of the year). We have a proven capability of delivering excellent customer
support to our customers and this is a real strength of Embraer.
Q How are you assisting new customers
with inducting their aircraft?
Q How is Embraer managing supply chain issues?
We are of course very used to adding new
customers and have a very strong process in In my view, supply chain issues are not limited to the aerospace
place. Our project management teams inter- industry. It is a global issue. At Embraer, we have been less
act with the customer airline to ensure that impacted. We are still working very closely with our suppliers
our delivery milestones are in sync. We ensure to make sure that everything required for our aviation business
that pilot training, certification related tasks is ready on time. One of the strengths of Embraer, also is that
are handled in a timely manner. So our teams we are a bit more flexible as a company and more agile due to
located in Brazil and other centres are always our size. As a result, we have been able to better accommodate
in close touch with our new customers and we changes in a faster way, whenever, we see there re is a supply
engage with them on a daily basis to make chain issue. We have also been taking great care to ensure
sure that aircraft begins commercial opera- that our MRO activities to support our current customers have
remained insulated from supply chain issues.
tions as scheduled.
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