Etihad Cargo exceeded its operational performance targets in 2022. The carrier achieved 80.5 per cent on-time-performance (OTP) for freighter departures and 84.1 per cent OTP for freighter arrivals, ahead of its 80 per cent target.
The carrier has also maintained a delivered-as-promised (DAP) rate of 86.6 per cent, a 2.6 per cent improvement compared to the previous year and over its target of 85 per cent.
“Having achieved record revenue results in the first half of 2022, the focus for Etihad Cargo was building on this momentum to ensure the carrier continued to meet customers’ capacity demands with agility,” said Martin Drew, Senior Vice President – Global Sales & Cargo at Etihad Aviation Group. “Exceeding OTP and DAP targets, which measure the carrier’s ability to deliver cargo at the agreed time and the punctuality of its freighter fleet against schedule, demonstrates Etihad Cargo’s strong commitment to reliability, building trust and being the air cargo partner of choice.”
2022 saw Etihad Cargo retire the last of its aircraft reconfigured to carry cargo-in-cabin. While a surge in passenger demand impacted capacity, Etihad Cargo maintained a strong belly-to-freighter load factor, recording a 58 per cent belly and 42 per cent freighter load mix at the end of 2022. The carrier has also achieved a load factor of 91 per cent and a freighter utilisation rate of 14.3 hours.
The expansion of Etihad Cargo’s global network was a priority for the carrier in 2022. The airline offered additional cargo capacity with the introduction of new routes and increased frequencies.
In addition to expanding its global footprint, Etihad Cargo took strides in its digitalisation journey in 2022. The carrier further enhanced its online booking portal and launched a Mandarin version of its website and booking portal to better meet the needs of customers in China, a key market for Etihad Cargo. New updates, including enhanced shipment tracking, automated dashboards, customised news feeds and look-to-book features, have resulted in 39.3 per cent of online bookings being made through the online booking portal.94.1 per cent of all online bookings in China are completed via the portal.
The carrier launched several initiatives and programmes that will help its customers meet their sustainability targets and benefit the wider air cargo industry. Etihad Cargo partnered with IATA to co-develop and trial a cargo-specific CO2 emission calculation tool, which will provide a valuable proof of concept for the cargo component of the IATA CO2 Connect carbon calculator. Etihad Cargo was also the first middle eastern carrier to join TIACA’s BlueSky sustainability verification programme. To make the transportation of pharmaceuticals more sustainable, the carrier entered into an MOU with B Medical Systems to develop and launch the world’s first airline-specific passive temperature-controlled container.
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