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lower, most of the fleet was        Casting an eye on the crys-         A real shining light for
        kept operationally ready to add     tal ball Goh says that despite
        capacity, Goh said. “So, we were  cost of living and inflationary       Singapore Airlines is
        able to put back capacity quickly  pressures the airline feels that     its 49% joint venture
        and just about always we were       demand is still quite robust and    airline in India with
        the first whenever a border was     demand across all cabins is
        opened.”                            strong. But he warns “there are     Tata for Vistara.
                                            certainly challenges for aviation.   With Tata acquiring Air India -
        The airline also used               Inflation is one of them along      and SIA was its advisor – Vistara
                                            with global macroeconomic
        the COVID period                    uncertainty and some of the geo-    is to be integrated into Air India.

        to put a transforma-                political tensions that we’ve been  Goh says that integration now
        tion program in place               seeing that are intensifying.       has the blessing of the com-
                                                                                petition commission of India.
        which had more than a               “So, all these are factors that     “There are a few other regulatory
                                            would affect the demand for avi-
        hundred initiatives.                ation for airlines, but these are   approvals that have to be made,
                                            not really factors or challenges    but we believe it’s on track.”
                                            that we have not seen before in     When the deal is completed,
        Goh explains that the trans-        aviation industry.                  SIA Group will own 25.1% of the
        formation program focused on                                            combined entity, which com-
        better serving customers, looked    The airline is now at 92% of pre    prises Air India, Express Asia
        at new revenue management           COVID capacity but Goh says         India and Vistara. “We started
        systems, enhanced revenue           there a number of factors slow-     with that joint venture because
        management capabilities and         ing capacity. “As you know there    there is actually a lot of synergy
        also enhanced productivity          is the aircraft capacity and some   that can be established between
        within the organization.            aircraft are running late while     India and Singapore.”

        “The combination of all that was,   some borders have been slow         Any way you look at Singapore
                                            to reopen, particularly related to
        that we’ve had record profits,      China and that market will take a  Airlines you see excellence and
        and gained the recognition as       little time to fully recover.”      innovation and that has led to
        one of the top 50 most admired                                          a richly-deserved reputation as
        company by Fortune magazine.        Singapore Airlines has experi-      one of the world’s great airlines.
        And that is ranked by executive     enced delays on the 787-10 and      That nonstop innovation was
        in other companies across many      the 20 777-9s it has ordered are    underscored to the author a
        industries. And at the same         not due to start arriving till late   number of years ago when an
        time, we were also ranked as        2025. Backbone of the long-haul     elderly and very infrequent flyer
        the most attractive employer in     fleet is the A350 with the airline’s   said “I fly Singapore Airlines
        Singapore,” Goh said.               roster made up of 32 long-haul,
                                            24 medium-haul and 7 ultra          because they give you free
                                            long-haul models. The airline       drinks.”•
                                            has retained 12 A380s which
                                            it uses on key routes such as
                                            London.














                                                 Singapore Airlines 787-10.


        ASIAN AIRLINES & AEROSPACE                                                      JANUARY - FEBRUARY 2024 | 9
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