APU and Pneumatic components service provider EPCOR, a part of Air France Industries KLM Engineering & Maintenance (AFI KLM E&M), has added a robot to the workshop.
EPCOR’s customers now can now schedule a Virtual Table Inspection (VTI) from anywhere in the world and ride through the shop as if they were there. During the VTI, the customer is accompanied by the engineering team resulting in a near live experience.
“With this robot, equipped with the latest video conferencing technology, we are able to welcome our customers again for a Table Inspection,” said Bernard Kuiken, Commercial Director at EPCOR. “It was already in our development scope, but we accelerated its deployment due to the travel restrictions of COVID-19.”
EPCORs Robot, named PYTHON, is fitted with a superior 4k camera, surround speakers and microphones and a magnifying glass for close up parts inspection. The robot, designed and produced in Silicon Valley CA., moves around with a maximum of 1 mph and is easy to use from every possible device. Unlike normal video conferencing and a static position, customers, by one click, take the control of the robot and drive it inside the shop, meet with engineers, mechanics and even invite co-workers to join in from their location.
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