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parameters captured during the information to the operator, they level. We are able to provide gran-
mission are then used by the can carry out the required main- ular detail on how much stock is
operator and GA’s SkyGuadrian’s tenance activity in time. After the required for which part, when they
Global Support Solutions (SGSS) maintenance is done, the origi- need to be ordered, and the quan-
to plan the repair and replace- nal part is repaired, replaced or tities that need to be ordered. All
ment of parts and drive the global removed from the inventory. this is managed by our software
supply chain. The information is which provides GA-ASI with all
also used to forecast the mainte- The other most important thing the critical information it requires.
nance requirements. when it comes to drone mainte- As you can see, we support the
nance and operations is that they complete lifecycle management
Q How does Ramco Aviation are often operated in multiple of advanced drones right from
Software aid operators in Drone locations and not just in a single operation, configuration and main-
maintenance? country or location. GA-ASI has tenance planning to sustaining
built this whole global supply the entire global supply chain
As compared to aircraft, drones chain to support the parts for behind it.
are relatively simpler though they their drones, with a global central
are still highly sophisticated in warehouse in the USA and in other Q Could you provide additional
many areas. when it comes to countries. There are also regional details on Ramco’s partnership
drone maintenance, it involves warehouses, field level ware- with General Atomics?
less of repair activity and more of houses and in Ramco Aviation
replacement activity. As a result Software we have developed what
it is important to ensure that all we call as the warehouse matrix GA-ASI has some of the most
the necessary parts required for concept for multi-tier inventory sophisticated military drones in
maintenance are available with planning or multi echelon inventory the world, and I am proud to say
the operator in a timely manner. planning. that we have a very, very unique
Hence, we require the data as to partnership. It has its roots in the
when a part has to be replaced All this is done with our software, concept of bundling hardware and
after certain number of cycles or which, based on the consumption software systems as a complete
hours or missions. Our software of parts used by drones in different package. GA-ASI, in addition to
solutions are able to precisely do countries, and is able to create the supplying the drones, also pro-
this, and also identify when a par- information needed on the inven- vides support services through its
ticular part needs to be replaced tory, positioning and planning, global support services arm.
based on the data we have accu- all the way from the field to the
mulated. Once we provide this regional and central warehouse SkyGuardian Global Support
Solutions (SGSS) is a sustain-
ment programme introduced by
GA-ASI in partnership with Ramco
Systems, where we provide the
Enterprise Resource Planning
(ERP) software platform for
Maintenance Repair & Overhaul
(MRO) services to support MQ-9B
SkyGuardian and SeaGuardian
Remotely Piloted Aircraft (RPA)
systems. The Ramco Aviation
MRO Suite delivers end-to-end
support of MRO requirements for
MQ-9B systems, which includes
line, component, hangar, and OEM
aftermarket services. This cloud-
based software can be accessed
and used not only by GA-ASI but
also by their customers. The oper-
ations and maintenance planning
is carried out using Ramco soft-
ware by their military customers..
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