IndiGo Announces Plans for Next Phase of Growth

India’s leading carrier which is celebrating its 18th anniversary this year has announced its plans for its next phase of growth.

IndiGo is India’s largest airline and among the largest globally now carrying 100 million passengers annually. Over the past 18 years, IndiGo has both revolutionized and democratized air travel in India and now flys to 88 destinations with over 400 domestic routes. The carrier also serves 33 international cities and over 100 international routes.

Exiting Covid in 2022, IndiGo has embarked on the strategy “Towards new heights and across new frontiers”.

Pieter Elbers, Chief Executive Officer, IndiGo, commented, “On our 18th anniversary, it’s time to reflect on the wonderful and incredible IndiGo journey of giving wings to the nation. I would like to deeply thank the 600 million customers since inception that choose to fly IndiGo and all my colleagues who work so relentlessly and professionally serving our customers.”

“Together we are building the IndiGo growth story realizing India by IndiGo. As India’s leading carrier, we are constantly looking at ways of improving our service offering for our millions of our customers. With India’s soaring economy and the evolving aspirations of the Indian society, it’s time for us to redefine air travel once again and provide our evolving customers more benefits as they travel the world on us.”

“I am pleased to announce a new era of our IndiGo journey with the launch of IndiGoStretch – a tailormade business product; and IndiGo BluChip – our much-awaited loyalty program. In addition, we have also launched a completely refreshed website and app with several features to make our customers experience more hassle-free. We are excited with this new era of IndiGo’s journey as we will continue to deliver on our core promises of being on-time, offering affordable fares, and delivering a courteous and hassle-free travel experiences across our unparalleled network.”

Over the last two years, IndiGo has already taken tangible steps in defining the next phase of growth towards becoming a global aviation player. These include placing the largest ever single aircraft order of 500 aircraft, introduction of XLRs in 2025, and the momentous order for the widebody A350-900, which is expected to start delivering in 2027. These steps will enable IndiGo to double in scale and size by end of the decade.

IndiGo will soon be adding Jaffna as its 34th international destination, with another 6-7 to be announced later this financial year, IndiGo will cross the mark of 40 international destinations soon.

IndiGo has also announced the characteristics of ‘IndiGoStretch’ – a tailor-made business product. IndiGo Stretch is a coupe-style, 2-seat wide bay, and crafted to provide customers with a relaxed and comfortable journey.

The airline has also announced the launch of its much-awaited loyalty program, ‘IndiGo BluChip’, and has also revamped its website and mobile application www.goIndiGo.in, aiming to deliver a seamless and user-friendly interface.